ONLINE purchases: We accept returns for regular priced items over $200.00 within 3 business days of receipt. Item must still have tags on. After 3 business days, it will be store/online credit only with original tags attached and receipt. Item’s are only eligible for return if postmarked within 72 hours after receiving. Items under $200 are eligible for store/online credit only, and must be received within 14 days of purchase with tags/receipt.
***JEWELRY, handbags, scarves, hats and SALE items are FINAL SALE.***
Please send all returns to:
elle BOUTIQUE ATTN: returns
5508 Kingston Pike, Suite 130, Knoxville, TN 37919
**NEW** BECOME A VIP MEMBER for ability to return for refund within 14 days with receipt and tags, unworn. After 14 days store/online credit. Select "join" and enter email and contact information.
We offer FREE shipping on all regular price items! Sale items require a $5.00 shipping fee. Return shipping charges are the responsibility of the customer. elle BOUTIQUE is not responsible for items that are lost in transit.
Orders will be shipped out within 24 hours and are shipped UPS ground. If you need anything rush shipped please notify us at firstname.lastname@example.org or call us at 865.606.5449. We will send you a tracking number once your item has shipped. Returns take 2-3 days to process after receiving to the store. We will notify you once we have received your item.